Technology now provides readily available capability to your business to transform the way you service your customers and operate your business. There’s no clunkiness to it either. This is schmick – driven by the same principles that have transformed our individual relationship with technology through the smartphone. Technology is delivering on its promise to enable dramatic business improvement – the question is, are we embracing it?
There are several streams of work that any organisation planning or initiating a digital transformation program should address to ensure long term success. Through our engagements in each of these streams we know there are clear technology and architectural paths to achieve any desired outcome – having a strategic foundation to these choices will be the key driver of success.
Just about every business is being impacted by digital technology or is embarking on a digital transformation program and our clients are no exception. In this blog I will share with you some of the common themes we are seeing in successful digital transformation programs and the technologies that are enabling them.
Hands up those who think paper is an efficient information system? Time for a bit of Rock, Paper, Keyboards.
The IT industry has evolved over the last 50 years to provide automation and cost savings for the processing of information, in particular the concept of Business Process Management (BPM) has brought together the holy trilogy of Information, Procedure and Responsibility. In this blog I’m going to discuss how BPM can provide you with an effective paper replacement technology.
In the digital era, information technology is the horse to the chariot on which businesses ride to solve problems and ultimately reach their goals. Businesses are relying on their IT systems to enable better engagement with customers, drive competitive advantage and create new revenue streams.
With this reliance comes both an opportunity and responsibility to solve problems in different ways. One of the pioneers in the research of complex systems management, Howard Eisner, has long been an advocate of Think Outside the Box (TOTB) for problem solving. In this blog, I’m going to discuss how applying these principles to the design and management of IT systems will keep your business at the front of the pack in the digital era.
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