Intelligent Pathways offers robotic process automation services in order to eliminate tedious tasks from the day-to-day operations of corporate workers. Our team is experienced in the effective design, planning, governance and integration of robotic process automation (RPA) solutions to digitise and automate business processes.
Robotic process automation is computer software that enables a virtual ‘robot’ to capture and interpret manual processes based around processing transactions, manipulating data, triggering responses as well as communicating with other digital systems.
Robotic Process Automation Use Cases
This technology is governed by unique business logic and inputs to solve a problem specific to your business model. Some examples of tasks RPA is capable of are:
- Website scraping
- Customer order processing
- Email query processing
- Data transfer
- Payroll processing
- Claims processing
- Dispute resolution
- Patient registration
- Shipping notifications
- Systems access and setup
- Compliance reporting
In essence, any business process job which is repetitive, manual, and rules-based can effectively be automated with our RPA consulting and implementation services.
Benefits of Enterprise-Level Robotic Process Automation
Whether you employ software to automate a single email response or deploy thousands of bots to automate a variety of tasks, there are various benefits that apply. These include:
- Reduced staffing costs
- Reduced human error
- Increased time-effectiveness
- Higher value work by employees
- Increased access to analytics and insights
The initial act of determining processes to automate can also be a valuable exercise in process optimisation and improvement.
We partner with RPA market leader, UiPath to deliver robotic process automation solutions. These solutions can make use of either attended robots or unattended robots, or a mix of both.
Attended Robots are designed to help you speed up the service desk, help desk and other contact central activities, engaging in processes only when a human instigates it.
Unattended Robots are designed to operate without human intervention to maximise cost and performance to benefit a variety of back-office activities.
RPA is also reaching new heights through AI-enhanced capability, widening the use cases for this technology and the increasing the potential benefits for organisations looking to adopt and RPA program.
Contact Intelligent Pathways to Automate Processes
Our RPA services deliver solutions that will dramatically increase your organisation’s productivity and simplify workflow at an enterprise level when executed properly. Contact Intelligent Pathways to find out more about how these technological capabilities can strengthen competitive advantage in your business.