Where complexity finds its path
A team of 40+ specialists helping Australian organisations build the technology capabilities that matter.
Intelligent Pathways history
Our story
Founded in Brisbane in 2003, Intelligent Pathways has spent more than two decades helping organisations navigate complex technology challenges across some of Australia’s most demanding industries.
We have built deep expertise across aviation and travel, higher education, health and care services, construction and property, and government and emergency services, environments where the technology is hard, the processes are intricate, and the consequences of getting it wrong are real.
From our origins in integration and solution architecture, we have grown into a consultancy that spans the full technology lifecycle, from strategy and architecture through to data platforms, application development, integration and ongoing managed services. Through every phase of that growth, one thing has remained constant: a commitment to independent thinking, honest advice and outcomes that last.
Who We Are
Intelligent Pathways is a technology consultancy trusted by large organisations to solve the problems that matter most. We work alongside our clients in complex technology environments — bringing independent expertise, senior judgment and a genuinely collaborative approach to the challenges where getting it right is not optional. For over 20 years we have built our reputation not on the breadth of what we offer, but on the depth of how we work. Our clients keep coming back — and bring us into new organisations with them — because they trust us to be impartial, to co-design under ambiguity, and to deliver when the stakes are high. In an era where technology is moving faster than ever, that trust has never mattered more.
Relationships and trust are more valuable than money
Founder & Lead Architect
Gary Crosby
How we work
Independent by design
Technology-independent thinking
We take a technology-independent approach — designing and architecting around what’s right for you, not what suits a vendor. We work with preferred core platforms chosen for their fit to your environment, and bring the depth of experience to make them perform.
Built on relationships
Long-term over transactional
Senior people are involved from the start and stay engaged throughout. The relationships we build with clients are long ones, because trust, once earned, is worth protecting.
Purpose-driven delivery
Fit-for-purpose, not fit-for-show
The best outcomes happen when external expertise works alongside internal capability, not in place of it. Our engagements are collaborative by design — we invest in understanding your objectives, constraints, and people before we recommend anything.
Trusted by leaders across sectors
Integration Platform Design
”I think Intelligent Pathways have some of the smartest, most talented people in the sector that I've worked with. They also have very diverse experience with technologies, and that was something we needed at Multicap.”
Akash Sethi
Senior Business Analyst
Cloud Enablement and Application Development
”Intelligent Pathways was incredible from the very outset. They were able to understand the product vision from our first conversation. Their technical knowledge and ability to partner in grounding that vision in core AWS services was outstanding. They are simply the best technical partner to advise, guide and help support our product strategy in using AWS.”
Salih Mujcic
Talent Management Product Owner
Relevant to your business
”Eden Suite takes the pain out of data management for our franchisees and ensures we have accurate, complete and timely environmental data for our legislative reporting. Knowing we can trust the Eden Suite team to manage our environmental data reporting allows us to focus our energies on our core business of making great food for our customers and value for our franchisees. It also frees us up to work on our sustainability agenda.”
Sarah Collier
Sustainability Supply Chain Manager
AWS Development Work
”Intelligent Pathways' in-depth knowledge of AWS serverless technology and Event-Driven Architecture, is the key success factor in delivering our SaaS Job Accelerator solution to over 500 Enterprise customers in APAC.”
Trevor Pham
Head of Engineering, Job Accelerator
Cloud Enablement and Application Development
”It's exciting to work with Intelligent Pathways to create some amazing solutions and solve real problems for our business.”
David Hassan
CTO
Application Development
"We wanted to work with an organisation that got what we're about and really listened to what we needed. Right from the start [Intelligent Pathways] said 'we want to be part of this' - the relationship was important to them as well."
Craig Brierty
Chief Operations Officer
Digital Business Strategy & Implementation
"We needed a partner who could bring cross-industry experience while remaining flexible enough to grow with our evolving needs. Intelligent Pathways proved to be that partner."
Richard Rerrie
Senior IT Manager
Digital Business Partner
"Intelligent Pathways brings real rigour and a multi-skilled team — not just extra hands. Together we've built something that delivers, predictably and cost-effectively."
Quinton Kopke
Project Manager
Process Automation Strategy
"UQ's RPA platform was built right — enterprise-grade, scalable, and low-maintenance — so the team can focus on solving business problems instead of managing infrastructure."
RPA Industry Leader
RPA Industry Leader
Digital Business Strategy & Implementation
”The future of our international business is much brighter with this partnership as part of our future.”
Simon Hickey
CEO
Relevant to your business
”We found the Eden Suite team from day one very knowledgeable on the topic. Environmental reporting is somewhat new to us from a software perspective, and so being able to talk to people that had been doing it for a number of years across other industries was hugely beneficial. We also found the Eden Suite team very easy to deal with, they moved at a very fast pace and think the same way we do so we found the cultural fit to be very very good.”
David Batkin
Executive General Manager, Product Strategy