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Why the BA Role is more Critical than Ever in Enterprise IT: SDLC from the Coalface

The success of Enterprise IT projects no longer relies on just the IT team. As the digital capability of businesses has matured, the priority and reach of technology projects has increased and this is reflected in the teams that deliver new solutions. The central role of the Business Analyst (BA) is becoming more and more critical to the success of development and implementation projects, acting as a critical link between increasing numbers of (and more varied) stakeholders, from developers to Subject Matter Experts (SMEs) to Product Owners to CEOs; bringing both technically minded and business-focussed people on the… Read More
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How to Better Support Your Testing Team: SDLC from the Coalface

In my role as Director of Delivery and Enablement I work closely with the various members of our team and clients to produce solutions. Whether we’re building a custom application or an integration solution, automating a business process or just supporting one of our existing software products, every role in the team is crucial in the delivery of a successful outcome.  For this blog I interviewed one of our most experienced test analysts, Claire Huang. Of course, everyone knows that testing is important, but it is one part of the SDLC that can sometimes get forgotten… Read More
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Learnings from a Decade of Custom Application Development

A custom business application can be a supremely valuable asset. But with so many rapidly improving SaaS solutions in the market, it can be hard to articulate the value to different stakeholder groups. Over the last 10 years, we’ve developed a range of custom applications for different industries and businesses and have also worked on integrating newer SaaS options into existing ecosystems. This has given us an appreciation of both how beneficial a custom application can be to a business, but also how initiatives can often go wrong.  Here I’ll discuss some of the biggest learnings… Read More