To support their career transition service, Hudson built a new custom application on AWS. Intelligent Pathways was engaged to develop the technical architecture and functional design of the application in line with AWS best practice. We also established the DevOps environment and provided technical guidance and quality assurance for the remote development team through the development process.
“Intelligent Pathways was incredible from the very outset. They were able to understand the product vision from our first conversation. Their technical knowledge and ability to partner in grounding that vision in core AWS services was outstanding.”
~Salih Mujcic, Hudson Talent Management Product Owner
Hudson provide talent solutions across Asia Pacific. They help organisations across all stages of the employee lifecycle: attracting, selecting, developing and transitioning talent.
Hudson offers a career transition service that assists candidates during redundancy or other employment-ending events with career coaching and tasks such as updating their resume and interview preparation. This service had previously been managed via manual communication (spreadsheets, email and phone) and a licensed third-party system. To improve user experience, ease administrative burden and reduce costs, Hudson wanted to build a fit-for-purpose Job Accelerator Application.
Hudson’s Talent Management Product Owner Salih Mujcic said “Career Transition or Outplacement is not an area of HR that typically receives a lot of attention or coverage. Our goal was to completely disrupt this industry and leverage technology to help augment and support our talent management expertise that we’re renowned for.”
The Job Accelerator application was designed to be completely device agnostic, allowing job seekers to consume content in a way that makes sense to them. To enable this, as well as to continue the execution of Hudson’s cloud strategy, the application was built to be 100% serverless using React on top of the Amazon Web Services (AWS) Amplify platform.
AWS Amplify enables ready interaction and provision of a number of AWS services and resources. These services include:
- Amplify Console to host and deploy the serverless application.
- Cognito for authentication with the application, connected back to Active Directory via Auth0, this can and has been reused for other solutions in the organisation.
- AppSync to create APIs to source, manipulate and combine data sources, predominantly using DynamoDB.
- Lambda and Step Functions for workflow orchestrations of long running, multiflow events.
- AWS CodeBuild and CodePipeline for all backend deployments.
The application also makes use of microservices and event-driven architecture principles. Key to this aspect of the solution was Amazon Eventbridge, which forms the backbone of the application architecture and, through its low-code approach, enables the JobAccelerator development team to produce new features at a much faster time-to-market.
“Intelligent Pathways are simply the best technical partner
to advise, guide and help support our product strategy
in using AWS.”
~Salih Mujcic, Talent Management Product Owner, Hudson
Intelligent Pathways Value
Intelligent Pathways was engaged to develop the technical architecture and functional design of the application in line with AWS best practice service utilisation. We also set up the DevOps environment and provided technical guidance and quality assurance for the remote development team through the development process.
“Intelligent Pathways was incredible from the very outset. They were able to understand the product vision from our first conversation. Their technical knowledge and ability to partner in grounding that vision in core AWS services was outstanding. They are simply the best technical partner to advise, guide and help support our product strategy in using AWS.”
~Salih Mujcic, Hudson Talent Management Product Owner.
This application has removed the need for the previous third-party system and streamlined the process of connecting candidates and coaches. Self-service functionality will be enabled for candidates in the next phase of development.
JobAccelerator is currently trusted by many Fortune 500 companies in Asia Pacific & Oceania regions, empowering tens of thousands of outplaced employees to secure their next roles through coaching and job-seeking experiences.
By adopting best practice serverless architecture, the cost to run the base application is less than USD40 per month. This in turn allows Hudson to invest in further technology innovations that deliver higher value to the business, including analytics. This platform foundation has enabled the introduction of BI analytics capability using AWS QuickSight (data sourced and prepared using AWS Athena and AWS Glue).
AWS QuickSight is providing Hudson the ability to understand product health, usage, engagement, user behaviour, as well as insights into operational management aspects such as case load or financial reporting. They are able to see data in real time and setup various permission structures to share these insights with a diverse set of users.